Who to contact

People who pick up.

Leaders here practice an open-door policy — and it applies to you on day one. When in doubt, ask; asking early is a mark of professionalism at Transwestern, not a rookie move.

Your onboarding crew

Three people have your back from day one.

Your manager owns your first 90 days and sets your priorities. Your HR business partner handles everything from benefits to payroll to policy questions. And your mentor is your unofficial guide to how things really work — the person to ask the questions you think are too small for a meeting. If any of the three haven't introduced themselves by the end of week one, nudge them. They're expecting it.

Directory

The right person for every question.

People & policy

HR Business Partner

Benefits enrollment, payroll, leave, policies, and anything about your employment.

Name: [Add name]
Email: [Add email]
Phone: [Add phone]
Technology

IT Help Desk

Laptop, logins, email, phone, printers, and access to shared systems.

Portal: [Add service desk link]
Email: [Add email]
Phone: [Add phone]
Your office

Office Coordinator

Building access, desk setup, parking, mail, supplies and local know-how.

Name: [Add name]
Email: [Add email]
Phone: [Add phone]
Compensation

Payroll

Pay schedule, direct deposit, tax forms and expense reimbursement questions.

Name: [Add name]
Email: [Add email]
Phone: [Add phone]
Brand & communications

Marketing

Templates, brand standards, signage, announcements and your team page bio.

Name: [Add name]
Email: [Add email]
Phone: [Add phone]
Community & belonging

DEI & Philanthropy Leads

Joining employee programs, volunteer days, and your market's giving initiatives.

Name: [Add name]
Email: [Add email]
Phone: [Add phone]

Looking for someone specific? The full company directory is at transwestern.com/directory, and office addresses are at transwestern.com/locations.

That's the tour. The rest, you'll write with us.